Checked October 13, 2026

Which salon software has the best AI features?

Every salon platform now says it has AI. We read the product pages, pricing and help centers of 20 salon and spa platforms to see which AI each one actually ships: an AI that answers the phone, replies to texts, writes marketing, answers reviews, reads your numbers or fills the calendar. Each answer links to the vendor page it comes from.

The short answer

The matrix

20 platforms, 6 AI jobs.

Ordered by how many of the six jobs each platform ships live today. Select a platform for what it does, what it costs and the pages it comes from.

AI features by salon software platform, checked October 13, 2026
PlatformPhone AIText & chat AIMarketing AIReview AIInsights AICalendar AILive
ZenotiAI Workforce and ZeenieYesYesYesYesYesYes6/6
FreshaAI ConciergeYesYesYesYesNot foundYes5/6
GlossGenius (Genius AI)YesYesYesNot foundYesYes5/6
MeevoMeevoIQYesVia partnerYesYesYesYes5/6
VagaroVeraNot foundYesYesYesYesYes5/6
StyleSeatSageNot foundYesYesNot foundYesYes4/6
Square AppointmentsSquare AI and ManagerbotNot foundYesYesNot foundBetaBeta2/6
BoulevardBoulevard AIBetaNot foundYesNot foundNot foundYes2/6
MindbodyAI ConciergeNot foundYesVia partnerNot foundYesNot found2/6
PhorestPhorest AINot foundYesYesNot foundAnnouncedNot found2/6
Rosy Salon SoftwareNot foundYesYesVia partnerNot foundVia partner2/6
Acuity SchedulingNot foundYesNot foundNot foundNot foundNot found1/6
DaySmart SalonDaySmart AINot foundNot foundNot foundYesAnnouncedNot found1/6
KitombaNot foundNot foundVia partnerNot foundNot foundYes1/6
TimelyNot foundNot foundYesNot foundNot foundNot found1/6
BooksyBetaNot foundNot foundNot foundNot foundNot found0/6
MangomintNot foundNot foundNot foundNot foundNot foundNot found0/6
SalonBizNot foundVia partnerNot foundNot foundNot foundVia partner0/6
SalonizedNot foundNot foundNot foundNot foundNot foundNot found0/6
SetmoreNot foundNot foundNot foundNot foundNot foundNot found0/6
Phone AI: An AI voice that answers the salon's phone calls, answers questions and books or changes appointments. Text & chat AI: AI that replies to client texts, DMs or website chat on its own, including booking or rescheduling. Marketing AI: Generative AI that writes marketing emails, texts, social captions or whole campaigns. Review AI: AI that drafts (or posts) replies to client reviews. Insights AI: An assistant you ask about your own business data (sales, clients, staff), or AI-written reports and recommendations. Calendar AI: AI that fills gaps in the calendar, optimizes the schedule or waitlist, or suggests prices. Not found: not shown on the vendor's own site on October 13, 2026.

By job

Who has which AI.

AI phone receptionist

An AI voice that answers the salon's phone calls, answers questions and books or changes appointments.

AI text and chat replies

AI that replies to client texts, DMs or website chat on its own, including booking or rescheduling.

AI marketing writer

Generative AI that writes marketing emails, texts, social captions or whole campaigns.

AI review replies

AI that drafts (or posts) replies to client reviews.

AI business assistant

An assistant you ask about your own business data (sales, clients, staff), or AI-written reports and recommendations.

AI scheduling and pricing

AI that fills gaps in the calendar, optimizes the schedule or waitlist, or suggests prices.

Platform by platform

What each one ships, and what it costs.

Zenoti(AI Workforce and Zeenie)

6 of 6 live

Zenoti ships the widest AI lineup we checked: a phone receptionist that books by voice, an SMS bot, AI marketing and review replies, a business advisor you can question, and AI staff scheduling. It is aimed at larger salons, spas and med spas, and most of it sits behind quote-only packages.

AI pricing: Quote only. AI agents need Zenoti's AI Plus package, voice and SMS are billed by use, and the AI Business Advisor uses credits per question.

AI phone receptionistYesAI Receptionist

Answers missed and after-hours calls and books, reschedules and cancels against live availability, suggests add-ons and transfers to a person on request. It also calls unconfirmed guests to confirm. Available since September 2025.

Pricing: Needs the AI Plus package (quote only); voice usage billed by use.

AI text and chat repliesYesSmartBot (HyperConnect)

Texts back after a missed call and handles booking, rescheduling, cancellations and common questions by SMS, handing off to staff when needed.

Pricing: Part of the HyperConnect module (price not published).

  • Zenoti: AI workforce: “Chats like your best front-desk agent. Answers questions, books appointments, handles FAQs.”
  • Zenoti help center: Introduction to SmartBot: “In the event of a missed call, SmartBot automatically reaches out via SMS to help with booking, rescheduling, cancellation, or answering common questions.”
AI marketing writerYesZeenie

Writes campaign content and templates from a few keywords, with adjustable tone and length, for email and SMS in several languages.

AI review repliesYesGenerative Response (Zeenie)

Drafts a reply to each Google, Facebook or Zenoti review from its sentiment and star rating; staff approve or edit it before it posts.

Pricing: Needs the HyperConnect module. Where: English-language reviews only.

AI business assistantYesAI Business Advisor

Answers plain-English questions across more than 350 business measures with the formula behind each answer and a suggested next step. Read only.

Pricing: Paid add-on or part of the AI Workforce; each question uses credits.

AI scheduling and pricingYesAI Employee Scheduler

Forecasts next week's demand and builds and publishes the staff roster. Zenoti's dynamic pricing and waitlist run on rules you configure and are not marketed as AI.

Pricing: Needs the AI Plus package.

AI ConciergeYes

Analyzes every call for missed bookings and upsells, with live prompts for staff, call sentiment and AI call summaries.

  • Zenoti: HyperConnect: “HyperConnect automatically analyzes every incoming call, pinpointing lost booking opportunities and potential upsells, quantifying the exact revenue impact.”
AI Lead ManagerYes

Captures leads from many channels, scores them and nurtures them automatically until they book.

  • Zenoti: AI workforce: “Captures every lead across 10+ channels. Qualifies, scores, and auto-nurtures until they book.”
AI ScribeYes

Turns consultation and visit conversations into treatment notes, aimed mainly at med spas.

AI Treatment VisualizerYes

AI before-and-after previews for consultations, switched on through Zenoti's customer success team.

AI InventoryYes

Recommends what to reorder, how much and from which vendor, and drafts the purchase orders.

AI Retention ManagerYes

Flags clients at risk of churning and triggers win-back outreach.

AI Digital MarketerYes

A local SEO audit and weekly task list covering Google, Yelp and Bing.

Create Target Segments Using AIBeta

Builds a marketing segment from a plain-language description.

Review replies are English only and always need staff approval. Several agents (AI Scribe, Treatment Visualizer) are built mainly for med spas.

Fresha(AI Concierge)

5 of 6 live

Fresha's AI Concierge is the most complete AI front desk in a single add-on: it answers calls and client messages, books, moves and cancels in the live calendar, and drafts or posts review replies. The AI campaign writer is in the base product; the add-on is metered.

AI pricing: AI Concierge is an optional $99.95 a month per location (200 call minutes and 500 messages included, then $0.60 a minute and $0.04 a message). AI campaign writing and the AI review summary are in the base plans, from $19.95 a month.

AI phone receptionistYesAI Concierge

Answers calls 24/7, books, reschedules and cancels in the live Fresha calendar, answers common questions, takes messages or transfers calls, and handles several calls at once. It always says it is an AI.

Pricing: $99.95 a month per location with 200 minutes and 500 messages, then $0.60 a minute and $0.04 a message. Where: Launched May 2026 in English-speaking markets first.

  • Fresha: AI concierge: “AI Concierge is an AI-powered phone receptionist built into Fresha.”
  • Fresha pricing page: “$99.95 per location, monthly 200 mins included per location, then $0.60 per extra min 500 messages included per location, then $0.04 per extra msg”
  • Fresha blog: Fresha AI concierge launch: “AI Concierge will launch across English-speaking markets first, with additional language support rolling out internationally.”
AI text and chat repliesYesAI Concierge in Client Connect

Answers client SMS and in-app messages with the same abilities as on the phone, including booking, and stops as soon as a staff member takes over.

Pricing: Part of the AI Concierge add-on.

AI marketing writerYesEnhance

An Enhance button in the email and text campaign builders writes or refines the copy with AI.

Pricing: Included; campaign sends billed as usual.

AI review repliesYesAI Concierge review replies

Drafts replies to new Fresha and Google reviews in the business's tone; the owner approves each one or sets rules to post them automatically.

Pricing: Needs the AI Concierge add-on.

AI scheduling and pricingYesDynamic Reassignment

Fresha describes it as AI: when a client asks for a fully booked team member, it moves a flexible any-team-member booking to another qualified person to free the slot. Fresha's smart pricing and waitlist run on rules you set.

Pricing: Included.

AI review summaryYes

Reads Fresha and Google reviews and highlights recurring themes; included in every plan.

Smart Website AI toolsYes

AI tools to write and refine the salon's Fresha website ($15.95 a month add-on).

AI service menu generationYes

Generates a service menu with descriptions, structure and price suggestions.

Booking through ChatGPT and ClaudeYes

Clients can find open Fresha appointments through ChatGPT and Claude and finish booking in Fresha's checkout. A discovery channel, not an owner tool.

Not found on October 13, 2026: AI business assistant.

GlossGenius covers the most AI jobs for a solo or small salon: Reception answers calls and texts and books straight into the calendar, an AI writer drafts email and text campaigns, and Growth Analyst answers questions about your own numbers. Most of it sits on the Gold and Platinum plans, and Reception becomes a paid add-on after November 2026.

AI pricing: Reception is free through November 30, 2026, then a $50 a month add-on on any plan (100 voice minutes and 200 messages included). The Marketing Assistant and Growth Analyst come with Gold ($56 a month, $48 billed annually) and Platinum ($168, $148 annually); Standard gets a limited trial.

AI phone receptionistYesReception

Answers business calls by voice and books, reschedules and cancels straight into the GlossGenius calendar, collects deposits, enforces cancellation policies, adds callers to the waitlist and hands anything else back to the owner as a task. Works through call forwarding or its own number.

Pricing: Free through November 30, 2026, then $50 a month on any plan with 100 minutes and 200 messages; $0.50 a minute and $0.05 a message beyond. Where: US; single-location accounts only.

AI text and chat repliesYesReception (texting)

Reception also answers client texts sent to its own number and books over text. Texts to the salon's existing number still go to the owner, and there is no website chat or Instagram DM handling.

Pricing: Part of the Reception add-on. Where: US; single-location accounts only.

AI marketing writerYesMarketing Assistant

An AI writer inside email and text marketing that drafts campaigns (new services, price changes, birthdays, seasonal offers) from a few prompts for the owner to edit and send.

Pricing: Gold and Platinum plans; a limited trial on Standard.

AI business assistantYesGrowth Analyst

Answers questions about your own bookings, sales, clients, staff and retail, builds reports on request, scans the data daily for revenue opportunities and compares you with similar businesses.

Pricing: Limited trial on Standard, 20 questions a month on Gold, unlimited on Platinum.

AI scheduling and pricingYesAI Waitlist

GlossGenius markets an AI Waitlist that catches a cancellation and fills the slot from waitlisted clients. Its own waitlist page describes the matching without calling it AI.

Pricing: Gold and Platinum plans.

  • GlossGenius: Growth analyst: “Your AI Waitlist catches it first and fills the slot, getting you more appointment revenue.”
  • GlossGenius: Waitlist: “a Waitlist that automatically matches waitlisted clients to newly available booking slots for you”
Pre-appointment summariesAnnounced

A planned AI brief before each appointment with the client's history, preferences and upsell ideas, labelled coming soon.

Not found on October 13, 2026: AI review replies.

GlossGenius's own pages disagree on Reception: one still labels it beta with a waitlist, while the help center and pricing page present it as an add-on any member can turn on. Reception says it is an AI at the start of each call.

Meevo(MeevoIQ)

5 of 6 live

Meevo launched MeevoIQ on October 1, 2026: an AI receptionist that books by phone, AI upsell suggestions and AI performance dashboards, on top of AI review replies and its Convobar booking assistant. AI that answers texts needs a partner app.

AI pricing: MeevoIQ is not on Meevo's pricing page and has no published price. The Convobar is in every plan, AI review replies come with Online Presence Management from the Essentials plan up, and all plans are quote only on an annual contract.

AI phone receptionistYesAI Receptionist (MeevoIQ Front Desk Advisor)

Answers all calls, overflow or after hours, checks availability and books, reschedules or cancels, explains services and policies, and transfers to staff. Each call is logged with a summary, transcript and recording. Set up per location; launched October 1, 2026.

Pricing: Not published (MeevoIQ is quote only).

AI text and chat repliesVia partnerBrook by Rozie (partner)

Meevo has no AI of its own for texts or web chat. Its partner directory lists Brook by Rozie, an AI concierge that answers calls, texts and web chat and books directly in Meevo.

Pricing: Priced by the partner.

AI marketing writerYesEmma's AI Assistant (Meevo Email Marketing)

Meevo's Email Marketing, run on Emma and included in every subscription, has an AI assistant that writes and rewrites email content. MeevoIQ's Marketing Advisor separately suggests upsell offers from the salon's service sales.

Pricing: Email Marketing is included in every subscription.

AI review repliesYesIntelligent Review Response

Meevo's product page says built-in AI writes individual review replies in the salon's voice; the help center shows replies assembled from selectable parts and posted to Google and Facebook. The module runs on Yext.

Pricing: Online Presence Management is included from the Essentials plan up.

AI business assistantYesMeevoIQ Insights Advisor

Meevo presents it as an AI advisor; its help docs describe curated dashboards for sales, payments, bookings and client behavior with period and location comparisons, rather than an assistant you can question. Launched October 1, 2026.

AI scheduling and pricingYesConvobar

A staff-facing booking assistant: staff speak or type a request and it finds and suggests appointment openings using AI and natural language. Meevo's demand-based pricing and waitlist are not marketed as AI.

Pricing: Included in every plan.

  • Meevo: Convobar: “Offering AI, voice recognition and natural language understanding, the Convobar ® enables you to speak or type your command”
  • Meevo pricing page: “Convobar ® Appointment Assistant with AI and Voice Recognition”
  • Meevo: Partner integrations: “REACH.ai is a smart scheduling platform for salons and spas that automatically fills last-minute appointments, cancellations, and quiet times, guaranteed.”
Voice to Chart (med spa)Yes

Providers talk through the visit and the AI fills in the chart field by field.

  • Meevo: MeevoIQ: “Providers talk through the visit and the chart fills itself in, accurately, field by field.”
AI Chart Recap (MeevoMD)Yes

Writes an AI summary of a completed chart, which can be tailored by staff role.

MeevoIQ Co-BuilderYes

A chat-style tool for defining the client audiences that upsell offers target.

  • Meevo help center: Upsell: “MeevoIQ provides AI guidance to help you define the clients you want to target based on their behavior and service history.”
AI social comment repliesYes

AI help replying to social media comments, in the paid Advanced Online Presence Management add-on.

The AI Receptionist needs call forwarding to a Meevo-provided number. Meevo's partner directory also lists BookingBee, an after-hours AI voice receptionist that books into Meevo.

Vagaro(Vera)

5 of 6 live

Vagaro puts its assistant, Vera, almost everywhere except the phone: it answers listing-page messages and texts, writes campaigns and review replies, answers questions about your reports and fills open slots with promotions. Nothing answers calls.

AI pricing: Vera's writing tools are included in every plan. Vera Receptionist (messages) is $10 a month per US location, Fill My Books takes 5% of each booking from an existing client and 20% from a new one, and text marketing starts at $20 a month.

AI text and chat repliesYesVera Receptionist

Answers messages from the Vagaro listing page and, with a text marketing plan, texts to the business number: it answers questions, looks up appointments and books, reschedules or cancels, handing off to staff on request. Over SMS it sends a booking link instead of booking directly.

Pricing: $10 a month for one US location; free for a limited time in the UK, Canada and Australia. Where: US, UK, Canada and Australia.

  • Vagaro: Vera receptionist: “Vera Receptionist is an AI chatbot in Connect by Vagaro that replies to messages from your Vagaro Listing Page and your text marketing number, even after hours.”
  • Vagaro help center: 31806231306779: “United States - $10 per month”
  • Vagaro: Business AI: “Add a chat widget that matches your brand. Clients can ask questions, update appointments, and book without leaving your site.”
AI marketing writerYesVera (Enhance with AI)

Writes or polishes email and text campaign copy, with adjustable tone and length.

Pricing: Included in every plan.

AI review repliesYesEnhance with Vera

Generates a reply to a client review on the Vagaro listing page for the owner to post. We found no support for Google reviews.

Pricing: Included.

AI business assistantYesAsk Vera about your reports

Owners, or staff with permission, ask plain-English questions about revenue, top services, new clients and staff appointments and get an answer in seconds.

AI scheduling and pricingYesVera Fill My Books

Creates discounted promotions for open slots, including last-minute openings in the next 72 hours, and pushes them through the Vagaro Marketplace, Daily Deals, email and push notifications, within the discount limit the owner sets.

Pricing: No subscription: 5% of each booking from an existing client, 20% from a new one.

  • Vagaro help center: 18977275777947: “Fill My Books is a growth tool powered by Vera (Vagaro's built-in AI assistant).”
  • Vagaro: Fill my books: “There's no monthly subscription for Fill My Books. Instead, there's a per-booking fee (5% for existing customers, 20% for brand-new ones).”
Vera content writerYes

Writes or polishes service, membership and product descriptions, staff bios, policies and reminder emails.

AI blog writer in MySiteYes

Writes or rewrites blog posts in Vagaro's MySite website builder ($20 a month).

AI Form BuilderYes

Turns uploaded PDF, Word or image forms into digital Vagaro forms.

  • Vagaro: Business AI: “Our AI Form Builder generates ready-to-use digital forms from uploaded PDFs, Word files, or images.”
Vera website chat widgetAnnounced

A branded Vera chat widget for the salon's own website, marked coming soon.

  • Vagaro: Business AI: “Add a chat widget that matches your brand. Clients can ask questions, update appointments, and book without leaving your site.”

Not found on October 13, 2026: AI phone receptionist.

Vagaro AI was renamed Vera, and Get Featured became Vera Fill My Books in July 2026.

StyleSeat(Sage)

4 of 6 live

StyleSeat's new assistant, Sage, is built for the solo pro: it replies to client texts, books and takes the deposit, drafts marketing for your approval and answers questions about your numbers. StyleSeat labels it new and has not published a help article on it yet.

AI pricing: Sage comes with StyleSeat's one plan ($35 a month standing rate, $19 promotional for new pros). AI Smart Pricing adds a fee of 5.5% of the service, up to $16.50, on each smart-priced appointment.

AI text and chat repliesYesSage

Replies to client texts at any hour, checks the calendar, offers times, books the appointment and collects the deposit.

Pricing: Included in the plan.

  • StyleSeat: Pro: “Clients text at midnight. Sage replies, checks your calendar and takes the deposit.”
AI marketing writerYesSage campaign drafts and AI social posts

Sage drafts marketing messages and picks who gets them, then waits for your approval; the plan also includes an AI social post builder.

Pricing: Included in the plan.

  • StyleSeat: Pro: “Sage drafts the message, picks who gets it, and waits for your yes. Nothing goes out without you.”
  • StyleSeat blog: Styleseat review: “So are the AI social post builder, promotions, a loyalty program, review requests, Smart Waitlists and business analytics.”
AI business assistantYesSage

Answers questions about your revenue, rebooking and open slots and names the next thing to fix.

Pricing: Included in the plan.

  • StyleSeat: Pro: “Ask Sage anything. She reads revenue, rebooking and open slots, then names the one thing to fix next.”
AI scheduling and pricingYesSmart Pricing

StyleSeat says AI reads your booking patterns and raises prices on your highest-demand slots; you can limit it to new clients or exempt VIPs, and it needs StyleSeat payments.

Pricing: 5.5% of the service, up to $16.50, on smart-priced appointments.

AI client matchingYes

StyleSeat says AI matches pros with marketplace clients who fit their style; a new marketplace client carries a one-time fee of 30% of the first service, up to $50.

Not found on October 13, 2026: AI phone receptionist and AI review replies.

Sage works over text, not the phone.

Square Appointments(Square AI and Managerbot)

2 of 6 live

Square's AI for beauty sellers is spread thin: reminder texts clients can answer to confirm or move appointments, an AI writer in email marketing, and Managerbot, an assistant in open beta that answers questions about your business and drafts staff schedules. Square's AI phone answering takes restaurant orders, not appointments.

AI pricing: Square Assistant is on every plan, including Free. AI email writing needs Square Plus ($49 a month per location), Premium ($149) or Square Marketing. Managerbot is free during its US open beta.

AI text and chat repliesYesSquare Assistant

Lets clients reply to SMS appointment reminders to confirm, cancel or reschedule, and updates the calendar automatically. It handles existing appointments only, not open questions or new bookings.

Pricing: Included on every plan, including Free. Where: US pages checked.

AI marketing writerYesGenerate content

In Square Marketing email campaigns, AI writes or rewrites a selected text block; Managerbot (in beta) also drafts campaigns for your approval.

Pricing: Square Plus or Premium, or a Square Marketing subscription.

AI business assistantBetaManagerbot

An AI agent in Square Dashboard and POS that answers questions about your sales, staff and customers, surfaces insights on its own and carries out routine tasks once you approve them.

Pricing: No additional cost. Where: US open beta.

AI scheduling and pricingBetaManagerbot staff schedules

Drafts staff shift schedules from projected sales and team availability for your approval. Staff shifts only, not client appointments or prices.

Pricing: No additional cost. Where: US open beta.

AI content generationYes

Writes item descriptions and team announcements and generates product images.

AI contract clausesYes

The client contracts tool can write contract clauses with AI.

Not found on October 13, 2026: AI phone receptionist and AI review replies.

Boulevard(Boulevard AI)

2 of 6 live

Boulevard's AI receptionist, Beau, answers calls around the clock but is still labelled beta and books by texting the caller a link rather than by voice. Its other AI writes marketing emails and steers online booking toward times that close calendar gaps.

AI pricing: Beau is a paid add-on: $125 a month per location for 200 minutes, then $0.60 a minute, free through November 2026. The AI email tools and Precision Scheduling are in every plan.

AI phone receptionistBetaBeau (AI Receptionist)

Answers calls 24/7, as overflow or only after hours, answers questions from the salon's own Boulevard data, and texts the caller a link to book, reschedule or cancel. It transfers the call or takes a message with an AI summary. It does not book by voice. Any customer can switch it on per location.

Pricing: $125 a month per location for 200 minutes, then $0.60 a minute plus text rates; free August to November 2026.

AI marketing writerYesAI in the email editor

The email campaign builder suggests subject lines and copy and can generate custom images.

Pricing: Included in every plan.

AI scheduling and pricingYesPrecision Scheduling

Boulevard describes it as AI that learns the salon's booking rhythm and offers clients the times that best fill calendar gaps.

Pricing: Included in every plan.

Billie (staff help assistant)Yes

An AI help assistant for staff inside Boulevard that answers how-to questions and hands off to human support.

  • Boulevard: Boulevard AI: “Billie, our in-platform chat assistant, answers questions, helps with workflows, and escalates to real humans when needed”
AI call summaries (part of Beau)Beta

Every call Beau takes gets an AI summary and a written transcript in the shared inbox.

Not found on October 13, 2026: AI text and chat replies, AI review replies and AI business assistant.

Beau cannot sell memberships, packages or gift cards, book group or consultation-first services, or book across locations, and it needs a Boulevard booking line or call forwarding.

Mindbody(AI Concierge)

2 of 6 live

Mindbody's AI Concierge answers client texts and website chat, texts back missed callers and books, moves and cancels in the live calendar, but does not pick up the phone itself. Weekly AI Insights summaries come with every plan, and a chat assistant for your own numbers is in beta.

AI pricing: AI Concierge is included in the Ultimate plan and a paid add-on on Accelerate (both quote only); Starter, from $79 a month, does not offer it. Weekly AI Insights are in every plan.

AI text and chat repliesYesAI Concierge

Answers client texts and website chat, texts back missed callers, and books, reschedules and cancels directly in Mindbody from live services, prices and availability, handing off to staff when needed.

Pricing: Included in Ultimate, a paid add-on on Accelerate, not on Starter. Where: US, Canada, Australia, UK, Hong Kong and Singapore at launch.

AI marketing writerVia partnerAttentive (built into Mindbody)

Mindbody's email and text marketing runs on Attentive, which Mindbody says includes AI content creation tools; Mindbody has no AI writer of its own.

Pricing: Included on Ultimate and Ultimate+.

AI business assistantYesAI Insights

Weekly plain-language performance summaries, flags for clients at risk of leaving and clients likely to spend more, and comparisons with similar businesses. A chat assistant that answers questions about your own data is in beta.

Pricing: Weekly AI Insights, Clients at Risk and Big Spenders in every plan; comparisons on Accelerate and Ultimate.

Customized WebsitesYes

A done-for-you business website generated with AI and launched by Mindbody's parent company's team, with booking and payments built in; included in every plan.

  • Mindbody: Customized websites: “Customized Websites are offered to Mindbody customers as part of the Playlist platform and are built with AI technology, so customers cannot make edits on their own.”
  • Mindbody: Product updates: “With Customized Websites now included in every plan, you can get your own branded site”

Not found on October 13, 2026: AI phone receptionist, AI review replies and AI scheduling and pricing.

Mindbody's dynamic pricing adjusts session prices by demand, but Mindbody describes it as an algorithm, not AI. Mindbody's salon product, Booker, still offers the older Messenger[ai] chatbot as a paid add-on and does not have AI Concierge or AI Insights.

Phorest(Phorest AI)

2 of 6 live

Phorest's AI lives in its texting: Front Desk AI answers client SMS and WhatsApp messages and books, moves and cancels appointments around the clock. Nothing answers the phone, and its data assistant is still announced.

AI pricing: Front Desk AI is an add-on to any plan with no published price, and Phorest tracks AI messages in an AI usage report. The plans themselves are quote only.

AI text and chat repliesYesFront Desk AI

A 24/7 assistant inside Phorest Chat that answers client SMS and WhatsApp messages and books, reschedules, cancels and confirms appointments from live availability, including deposits by payment link. It hands the conversation to staff when unsure. On SMS it only replies to clients the salon has already messaged.

Pricing: Add-on to any plan, price not published; needs Two-Way SMS (included in Elite) or the WhatsApp add-on. Where: US, Canada, UK, Ireland, Australia, Germany, Austria, Switzerland, Finland, the UAE and the Netherlands.

AI marketing writerYesAds Manager ad copy

Writes Facebook and Instagram ad copy inside Phorest's Ads Manager. Phorest's help center describes the generated text as drawn from templates its content team wrote. There is no AI writing for email or SMS campaigns.

Pricing: Ads Manager is in the Elite plan or an add-on (price not published).

AI business assistantAnnouncedInsights AI

Announced, built with Google, as an assistant that answers plain-language questions about the salon's own data. Phorest's AI page says it is coming later this year.

Cheat Sheet AIYes

A pre-appointment brief on each client in the PhorestGo app: visit history, notes, purchases, preferences and suggested add-ons. Mobile app only.

Ads Manager AI audiencesYes

Builds lookalike Facebook and Instagram audiences from the salon's best clients.

  • Phorest: AI features: “It uses AI capabilities to take what it knows about your top clients to build audiences in Instagram and Facebook”

Not found on October 13, 2026: AI phone receptionist, AI review replies and AI scheduling and pricing.

Phorest reports an 87% success rate for Front Desk AI across 3,000 conversations (its own figure), and the assistant always says it is AI.

Rosy's AI sits outside the core software: an AI chatbot and AI-assisted social media come with its paid managed marketing service, and the REACH.ai partner fills gaps and handles reviews. The salon software itself shows no AI.

AI pricing: No AI in the core plan (from $29 a month with RosyPay). Salon Marketing Services Pro and REACH.ai are sold separately at prices Rosy does not publish.

AI text and chat repliesYesAI Chatbot Assistant (Salon Marketing Services Pro)

Websites built by Rosy's managed marketing service come with an AI chatbot beside Rosy online booking. Rosy does not say whether the chatbot books on its own.

Pricing: Part of Rosy's paid Salon Marketing Services Pro, price not published.

AI marketing writerYesAI-Assist social media (Salon Marketing Services Pro)

Rosy's managed marketing service includes a social media platform with AI-Assist; Rosy does not say what the AI writes. The REACH.ai partner also creates emails and picks which clients to send them to.

Pricing: Part of Salon Marketing Services Pro; REACH.ai billed separately.

AI review repliesVia partnerREACH.ai Reputation AI (partner)

Rosy says the REACH.ai partner's Reputation AI requests reviews after appointments and responds to client feedback.

Pricing: Separate partner add-on, price not published.

AI scheduling and pricingVia partnerREACH.ai Appointment AI (partner)

Reads Rosy booking history and texts and emails clients to fill slow times and last-minute cancellations.

Pricing: Separate partner add-on, price not published.

Digital AssistantYes

An AI assistant sold as an add-on to Rosy websites, listing missed-call handling and client recaps. Rosy does not say whether it handles calls by voice or by text.

Not found on October 13, 2026: AI phone receptionist and AI business assistant.

Acuity's AI is one chat widget: the Booking Assistant, added in September 2026 on the Premium plan, suggests services and open times on the scheduling page in English or Spanish. Squarespace's wider AI works on Squarespace websites, not inside Acuity.

AI pricing: The Booking Assistant is on the Premium plan only ($49 a month billed annually, $61 monthly).

AI text and chat repliesYesBooking Assistant

An AI chat widget on the scheduling page that suggests services and open times from a client's request, answers basic questions from details the owner adds and can offer the waitlist; the client then finishes on the normal checkout. It does not handle texts or DMs, and cannot book classes, packages or gift certificates.

Pricing: Premium plan ($49 a month billed annually, $61 monthly). Where: Replies in English or Spanish.

AI service descriptionsYes

Writes a description of each appointment type for the owner to edit, on the same plans as the Booking Assistant.

Not found on October 13, 2026: AI phone receptionist, AI marketing writer, AI review replies, AI business assistant and AI scheduling and pricing.

DaySmart Salon(DaySmart AI)

1 of 6 live

DaySmart Salon's AI sits in its review tools and website builder: an assistant drafts replies to Google reviews and helps clients write theirs, and an AI builder makes the salon's website. Its Business Advisor is announced for the wider DaySmart family, not confirmed in the salon product.

AI pricing: AI review replies come with Reputation Management, included from Deluxe Growth ($149 a month) and an add-on on Basic and Deluxe. The AI website builder is $15 a month once the site is published.

AI review repliesYesReputation Management AI assistant

Drafts personalized replies to Google reviews from the DaySmart Salon dashboard.

Pricing: Included from Deluxe Growth ($149 a month); an add-on on Basic and Deluxe.

AI business assistantAnnouncedBusiness Advisor

DaySmart's company-wide AI page lists Business Advisor for plain-language business questions, with AI coaching planned first for its UK product, Slick. No DaySmart Salon page confirms it is live in the salon product.

AI website builderYes

Answer a few questions and AI generates a branded salon website with online booking built in ($15 a month once published).

AI review drafting for clientsYes

After a visit, clients pick a few keywords and AI drafts a review for them to approve and post.

AI Description GeneratorAnnounced

Writes service and class descriptions; DaySmart's AI page still labels it coming soon.

Not found on October 13, 2026: AI phone receptionist, AI text and chat replies, AI marketing writer and AI scheduling and pricing.

Kitomba

1 of 6 live

Kitomba keeps AI off the front desk on purpose and points it at empty slots: Fully Booked, launched in October 2026 for New Zealand and Australia, texts the clients most likely to take a cancelled or quiet slot and charges only when one fills.

AI pricing: Fully Booked has no subscription: 5% of each booking it fills, and it needs Kitomba Pay. AI marketing comes from the REACH.ai partner and is billed on top. Plan prices are not published.

AI marketing writerVia partnerREACH.ai (partner)

Kitomba's partner REACH.ai writes email campaigns with AI and sends automated rebooking messages. Kitomba has no AI writing of its own.

Pricing: Charged by REACH.ai on top of Kitomba fees. Where: New Zealand and Australia.

  • Kitomba: AI tools for marketing: “REACH.ai will use AI to generate perfect email campaigns, assisting with copywriting and imagery”
  • Kitomba pricing page: “Leverage the power of artificial intelligence to automate your marketing with our exclusive integration with REACH.ai in New Zealand and Australia”
AI scheduling and pricingYesFully Booked

Fills cancellations and quiet gaps. When a slot opens, and each morning for the next two weeks, it texts the clients most likely to want it a specific time they can accept in one tap (at most 2 texts per client per 30 days). Rolling out to accounts through October 2026.

Pricing: 5% of each booking it fills, billed weekly; needs Kitomba Pay and Online Bookings. Where: New Zealand and Australia.

Reputation AI (REACH.ai partner)Via partner

Asks returning clients for feedback and publishes 4 and 5 star reviews to Google. It does not write review replies.

  • Kitomba: AI tools for marketing: “Reputation AI helps you enhance your online reputation by asking your return clients for feedback after their appointment.”

Not found on October 13, 2026: AI phone receptionist, AI text and chat replies, AI review replies and AI business assistant.

Timely

1 of 6 live

Timely's AI is two free writing tools on its website, an SMS copywriter and a cancellation policy chatbot. The booking, messaging and reporting product itself runs on rules, and Timely lists AI inside the product as something it is exploring.

AI pricing: Both AI tools are free on gettimely.com. Plans run $26 to $47 per bookable staff member a month (USD) and none lists an AI feature.

AI marketing writerYesTextie Bestie (free web tool)

An AI copywriter for hair and beauty that drafts SMS marketing texts and campaign ideas. It sits on Timely's public website, not inside the app: you paste the text into Timely's SMS campaigns.

Pricing: Free; sending SMS campaigns needs Elevate or Innovate, at 5 cents per SMS.

Policy chatbotYes

A free chatbot on Timely's website that drafts a salon cancellation policy and the message announcing it.

AI inside TimelyAnnounced

Listed in February 2026 as something Timely is exploring, with no scope or date.

Not found on October 13, 2026: AI phone receptionist, AI text and chat replies, AI review replies, AI business assistant and AI scheduling and pricing.

Booksy

0 of 6 live

Booksy's one AI tool for owners is an AI receptionist, in beta in the US, that answers calls in English and Spanish and books into the Booksy calendar. We found no AI for texts, marketing, reviews or reports.

AI pricing: The AI Receptionist is free for at least 12 months for the first 500 providers in its beta; later pricing is not published. Booksy's plan is $29.99 a month plus $20 per extra team member.

AI phone receptionistBetaAI Receptionist (beta)

Answers calls when the owner cannot, recognizes returning clients, creates client cards for new callers, books into the Booksy calendar, filters spam calls and texts the owner a summary when a call needs a callback. Appointments with No-Show Protection are not supported yet.

Pricing: Free for at least 12 months for early beta sign-ups; later price not published. Where: US; English and Spanish callers.

Booking through Google AI ModeYes

Clients can ask Google's AI Mode to find and book an appointment straight into the Booksy calendar, with no extra fee. A discovery channel, not an owner tool.

Not found on October 13, 2026: AI text and chat replies, AI marketing writer, AI review replies, AI business assistant and AI scheduling and pricing.

Mangomint

0 of 6 live

Mangomint showed no AI features on its own site, pricing or help content on the check date. Its texting, web chat, waitlist and automated flows are strong, but your team and your rules run them, not AI.

AI pricing: No AI in its one plan ($120 a month per location plus $10 per user) or in its add-ons.

Not found on October 13, 2026: AI phone receptionist, AI text and chat replies, AI marketing writer, AI review replies, AI business assistant and AI scheduling and pricing.

SalonBiz

0 of 6 live

SalonBiz has no AI of its own: every AI feature it advertises comes from the REACH.ai partner, which texts clients to fill openings and answers common questions by text.

AI pricing: No AI in any SalonBiz plan ($160 to $370 a month per location). REACH.ai is added separately at a price SalonBiz does not publish, with a 30-day free trial.

AI text and chat repliesVia partnerREACH.ai (partner)

With the REACH.ai integration, clients can reply to a text to confirm or rebook, and REACH answers common client questions automatically.

Pricing: Separate partner add-on, price not published.

  • SalonBiz: Reach: “Clients can reply, confirm, and rebook directly from a text, so your team can stay fully booked without having to manually schedule clients.”
  • SalonBiz: Integrations: “No. SalonBiz gives you the core tools to run your business, and integrations can be added separately as your needs grow.”
AI scheduling and pricingVia partnerREACH.ai Appointment AI (partner)

Watches the SalonBiz appointment book and texts or emails the clients most likely to fill a cancellation or gap.

Pricing: Separate partner add-on, price not published.

  • SalonBiz: Reach: “REACH.ai monitors your appointment book 24/7 and fills them automatically, so your stylists stay booked and your day stays profitable.”
  • SalonBiz blog: Salon automation beyond email confirmations: “REACH.ai is designed to help salons identify clients who may be a good fit for an available appointment and reach out automatically when a spot opens.”

Not found on October 13, 2026: AI phone receptionist, AI marketing writer, AI review replies and AI business assistant.

Salonized

0 of 6 live

Salonized showed no AI features on its site, pricing page or help center on the check date. Its waiting list, last-minute discounts and time-slot pricing run on rules you set.

AI pricing: No AI in any plan. Plans start at 35 euros a month and scale with team size.

Not found on October 13, 2026: AI phone receptionist, AI text and chat replies, AI marketing writer, AI review replies, AI business assistant and AI scheduling and pricing.

Setmore

0 of 6 live

Setmore showed no AI features and markets itself as human-first: its phone add-on, Live Receptionist, is answered by real people.

AI pricing: No AI in any plan. Setmore Pro is $5 per user a month billed annually, and the human Live Receptionist is a $99 a month add-on in the US.

Google Gemini through Zapier (do it yourself)Via partner

A help-center recipe that sends each new booking to Google Gemini through Zapier to draft summaries or follow-up messages, using your own Zapier account and Gemini key. Not a Setmore feature.

Not found on October 13, 2026: AI phone receptionist, AI text and chat replies, AI marketing writer, AI review replies, AI business assistant and AI scheduling and pricing.

How we checked

The vendor's own word, dated.

  • First-party pages only. Product pages, pricing pages, help centers, release notes and the vendor's own press releases, read on October 13, 2026. Review sites and resellers were not used to establish a feature.
  • A feature counts when a page shows it. Every "Yes" links to the page that shows it, with a short quote. "Beta" means early access or a waitlist; "Via partner" means it needs a third-party app from the vendor's marketplace; "Announced" means the vendor says it is coming, with no sign it is live yet.
  • "Not found" is not "no". It means the vendor's own site and help center did not show the feature on the check date.
  • No vendor money, no hands-on test. SalonAI sells none of these platforms. The order is a count of checked facts, not a quality score.

Where SalonAI fits

Each platform's AI works inside that platform: it answers that platform's phone line, writes posts from that platform's client list, fills that platform's calendar. The salon still has work none of it covers end to end, from the website and listings to reviews, campaigns, the books and the weekly numbers. Your salon AI plan starts from the software you already run and covers the rest. Choosing the platform itself? See the best salon software, matched to the shop each fits.

Questions

AI in salon software, answered.

Which salon software has the best AI features?
Counting what each vendor's own pages showed on October 13, 2026, Zenoti cover the most AI jobs (6 of the 6 we checked). "Best" still depends on the job you need done: a busy front desk needs an AI that answers the phone, a solo artist may only want help writing posts. The matrix above shows each job separately.
Which salon software has an AI receptionist that answers the phone?
4 of 20 platforms ship it: Zenoti, Fresha, GlossGenius (Genius AI) and Meevo. In beta or early access at Boulevard and Booksy.
Which salon software uses AI to reply to client texts?
Which salon software writes marketing with AI?
11 of 20 platforms ship it: Zenoti, Fresha, GlossGenius (Genius AI), Meevo, Vagaro, StyleSeat, Square Appointments, Boulevard, Phorest, Rosy Salon Software and Timely. Only through a partner app at Mindbody and Kitomba.
Which salon software replies to reviews with AI?
5 of 20 platforms ship it: Zenoti, Fresha, Meevo, Vagaro and DaySmart Salon. Only through a partner app at Rosy Salon Software.
Is AI included in salon software or does it cost extra?
Both happen. Some platforms include their AI writing tools in every plan, while AI that answers phones or texts is usually a paid add-on or limited to higher plans, and sometimes metered by calls or messages. Each platform's section on this page lists the price its own pricing or help page gives.
How did you check these AI features?
We read each vendor's own pages (product pages, pricing, help center, release notes and the vendor's press releases) on October 13, 2026 and recorded a feature only when a page showed it, with the link and a short quote. "Not found" means we did not find it on the vendor's own site that day, not that it can never exist. We take no money from any vendor and this is not a hands-on test. AI features change monthly, so confirm with the vendor before you buy.
Does SalonAI replace my salon software?
Use the free planning tools here to outline your salon's digital work and prepare an editable brief for Founden. Creating a brief does not connect accounts or activate services. Keep what already works. Connections and automations depend on supported provider access, your account permissions, and the workflow. Check those dependencies and running costs in Founden, then test before activating a connection.

Ready when you are

Keep your software. Add the operation around it.

Build the digital and administrative side of your salon around the way you work. Take your plan into Founden to connect growth, client care, daily operations, money, and owner insights.

Built with Founden. Review your setup and running costs before activation.

Which salon software has the best AI features? (2026) | SalonAI