Bibliography

Sources.

Every external source cited anywhere on this site, in one place, 79 of them (48 primary). Each statistic on the research hub links here, and each entry here links out to the original. This is the leaf of the chain: the receipts. We label each source primary (the originator of the data) or secondary (a publication reporting data first published elsewhere), and name the origin, so you always know exactly what stands behind a number.

  1. 411 Localsstudyprimary2016cited 1x
    SMBs Don't Answer 62% Of Phone Calls (field study of 85 businesses across 58 industries)
  2. Android Centralarticleprimary2024
    Google to shut down Business Profile websites starting March
  3. Aveda Means Business (Salon Today, Laurel Nelson)articlesecondary2017cited 2x
    Minimize Stylist Turnover / Maximize Salon Profit
  4. Backlinkoarticlesecondary2024cited 2x
    24 Must-Know Local SEO Statistics
  5. BizIQarticlesecondary2026cited 3x
    Local Search Statistics 2026: Near Me, Mobile & Purchase Data
  6. Booking Beevendorprimary2025cited 2x
    US Salon & Spa Industry Call Volume Research Report
  7. Bookrreportprimary2026cited 1x
    The 2026 Salon & Barbershop No-Show Report
  8. Booksyvendorsecondary2023cited 2x
    107+ Noteworthy Small Business Statistics for Spa & Salon Growth
  9. Boulevardvendorsecondary2025cited 1x
    Salon Industry Statistics, Trends & Benchmarks
  10. Boulevard (joinblvd.com)vendorsecondary2026cited 2x
    Hair Salon Profit Margin: How Much Do Owners Make in 2026
  11. BrightLocalsurveyprimary2024cited 6x
    Local Consumer Review Survey 2024
  12. BrightLocalsurveyprimary2026cited 2x
    Half of consumers are asking AI for business recommendations (Local Consumer Review Survey)
  13. BrightLocalarticlesecondary2025cited 1x
    35+ Local SEO Statistics (citing Google Business Profile guidance)
  14. Experian Healthsurveyprimary2025cited 1x
    State of Patient Access survey: patients want digital, mobile scheduling
  15. Fortunearticleprimary2026cited 1x
    Twin sisters built GlossGenius into the latest female-founded unicorn
  16. Fortune Business Insightsreportprimary2025cited 1x
    Salon Services Market Size, Share & Growth Analysis [2034]
  17. FreshavendorprimaryUndated
    Inventory and products
  18. FreshavendorprimaryUndated
    Create stock orders
  19. GlossGeniusvendorsecondary2025cited 1x
    GlossGenius All-In-One No-Show Protection
  20. GlossGeniusvendorsecondary2025cited 1x
    Spa & Salon CRM Software (Client Management)
  21. Harvard Business Reviewarticlesecondary2014cited 2x
    The Value of Keeping the Right Customers
  22. Harvard Magazinestudysecondary2011cited 1x
    HBS study finds positive Yelp.com reviews lead to increased business
  23. Homebasearticlesecondary2026cited 1x
    Salon Monthly Expenses: A Complete Cost Breakdown For Owners
  24. IBISWorldreportprimary2026cited 1x
    Hair, Nail & Skin Care Services in the US Number of Businesses Statistics
  25. Internal Revenue Servicegovprimary2026
    S corporation compensation and medical insurance issues
  26. International Spa Association (ISPA)reportprimary2025cited 3x
    ISPA's Latest Big Five Statistics Show Spas Thriving
  27. International SPA Association (ISPA)reportprimary2026cited 1x
    ISPA's 2026 Big Five Statistics Show Steady Gains and Enduring Strength
  28. Kenectvendorsecondary2024cited 1x
    Why Text Messaging Gets Far Greater Open, Response, and Engagement Rates Than Email
  29. Kitombavendorprimary2021cited 1x
    Industry insights: Rebooking rates for the hair and beauty industry (and how to improve yours)
  30. MangomintvendorprimaryUndated
    Retail and inventory
  31. MangomintvendorprimaryUndated
    Creating purchase orders
  32. Mangomint (Salon and Spa Compensation Survey)vendorprimary2023cited 2x
    Booth Rent vs Commission: The truth about spa and salon commission structures
  33. MapsLeadExtractor (using IBISWorld & Clutch data)articlesecondary2026cited 1x
    296,000 US Hair Salons Have No Website
  34. Meevovendorsecondary2024cited 4x
    Calculating Client Retention Rate in the Spa and Salon Industry
  35. Overture Maps Foundationdatasetprimary2026cited 1x
    Overture Maps places dataset (release 2026-09-23.1)
  36. Phone2articlesecondary2026cited 1x
    The True Cost of Missed Calls: Why Small Businesses Lose $126,000 a Year
  37. Phorestvendorsecondary2024cited 2x
    Maintaining a High-Performance Team, Salon Owners Summit 2024
  38. Phorestvendorsecondary2023cited 2x
    The Salon Owner's Guide to Client Retention
  39. Phorestvendorsecondary2025cited 1x
    Save 5-7 Hours Per Week
  40. Podiumsurveyprimary2021cited 1x
    2021 State of Reviews: Trends and Research
  41. Professional Beauty Association (PBA)reportprimary2022cited 4x
    Economic Snapshot of the Salon Industry, October 2022
  42. Salon Today (Boulevard data)reportsecondary2024cited 3x
    Boulevard Report Reveals Top-Performing Salons Retain 56% More First-time Visitors than Average
  43. Salon Today (Phorest data)articlesecondary2020cited 4x
    Data Confirms Demand for Online Booking
  44. Salon Today / Boulevardsurveysecondary2023cited 2x
    Boulevard Consumer Surveys Shows Gen Z and Millennials are Redefining the Self-Care Experience
  45. SalonAIstudyprimary2026cited 11x
    Salon Website Study 2026: 1,500 independent US salons' websites checked
  46. Search Engine Landstudyprimary2025cited 1x
    Google AI Overviews surged in 2025, then pulled back: Data
  47. Search Engine Land (Womply data)studysecondary2019cited 2x
    Review counts matter more to local business revenue than star ratings, according to study
  48. SimplyBook.mevendorprimary2026cited 1x
    Online Booking Statistics 2026: 35+ Trends Every Business Should Know
  49. SparkTorostudyprimary2024cited 1x
    2024 Zero-Click Search Study: For every 1,000 US Google Searches, only 360 clicks go to the Open Web
  50. SparkTorostudyprimary2026cited 1x
    In 2026, Less than One Third of Google Searches Still Send a Click
  51. Strategiesarticleprimary2019cited 1x
    Getting Fanatical on Salon/Spa Frequency of Visit
  52. Strategiesarticleprimary2024cited 1x
    Why 7 Out of 10 New Salon and Spa Clients Don't Come Back
  53. StyleSeat (citing ASDS and Professional Beauty)surveysecondary2023cited 2x
    82 Beauty Industry Statistics + Trend Forecasts
  54. Textlavendorsecondary2024cited 1x
    The SMS Marketing Guide for Hair Salons and Beauty Salons
  55. The Salon Businessarticlesecondary2024cited 4x
    Are Hair Salons Profitable? (Revenue & Margin)
  56. U.S. Chamber of Commercereportprimary2024cited 1x
    New Study Reveals Nearly All U.S. Small Businesses Leverage AI-Enabled Tools
  57. U.S. Chamber of Commercereportprimary2025cited 1x
    U.S. Chamber's Latest 'Empowering Small Business' Report Shows Majority of Businesses in All 50 States Are Embracing AI
  58. US Bureau of Labor Statisticsgovprimary2025cited 3x
    Barbers, Hairstylists, and Cosmetologists: Occupational Outlook Handbook
  59. US Bureau of Labor Statisticsgovprimary2025cited 2x
    Manicurists and Pedicurists: Occupational Outlook Handbook
  60. US Bureau of Labor Statisticsgovprimary2025cited 2x
    Massage Therapists: Occupational Outlook Handbook
  61. US Bureau of Labor Statisticsgovprimary2025cited 2x
    Skincare Specialists: Occupational Outlook Handbook
  62. US Census Bureaugovprimary2023cited 7x
    County Business Patterns: 2023 (US file, NAICS 812111, 812112, 812113)
  63. US Census Bureaugovprimary2019cited 4x
    County Business Patterns: 2019 (US file, NAICS 812111, 812112, 812113)
  64. US Census Bureaugovprimary2024cited 3x
    Nonemployer Statistics: 2024 (US file, NAICS 812111, 812112, 812113)
  65. US Census Bureaugovprimary2019cited 1x
    Nonemployer Statistics: 2019 (combined US file, NAICS 8121)
  66. US Census Bureaugovprimary2022cited 5x
    Service Annual Survey: 2022 release, Tables 2 and 3 (revenue and expenses of employer firms, 2013 through 2022)
  67. US Census Bureaugovprimary2023cited 1x
    Annual Integrated Economic Survey: 2023 (US files AIES00BASIC and AIES00EXP01, NAICS 812111, 812112, 812113, 812199)
  68. US Census Bureaugovprimary2024cited 5x
    Annual Integrated Economic Survey: 2024 (US file AIES00BASIC, NAICS 812111, 812112, 812113, 812199)
  69. US Census Bureaugovprimary2022cited 1x
    2022 Economic Census: Other Services, basic statistics for the US (EC2281BASIC)
  70. VagarovendorprimaryUndated
    Salon and spa inventory management software
  71. Zenotivendorsecondary2025cited 3x
    Beauty & Wellness Industry Statistics 2025
  72. Zenoti (2026 Beauty & Wellness Benchmark Report)vendorprimary2026cited 2x
    Free No-Show Revenue Calculator for Salons & Spas (2026 Data)
  73. Zenoti (The Check-In)surveyprimary2025cited 1x
    The state of tipping in salons: survey data revealed
  74. Zenoti (The Check-In)vendorprimary2025cited 3x
    2025 Survey: What salon and spa clients want for 2026 (AI receptionist survey results)
  75. Zenoti (The Check-In)vendorsecondary2024cited 1x
    Salon referral program ideas that drive new clients
  76. Zenoti (The Check-In)vendorsecondary2025cited 5x
    AI receptionist ROI: real results barbershops are seeing
  77. Zenoti (The Check-In)vendorsecondary2026cited 1x
    Salon inventory management software solutions guide

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Sources and bibliography | SalonAI