Secondary source

HBS study finds positive Yelp.com reviews lead to increased business

Harvard Magazine/2011/study

This is a secondary source: it reports or aggregates data originating with Harvard Business School (Michael Luca). We cite it where it is the most accessible public record of the figure; follow it to the original for the primary data.

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HBS study finds positive Yelp.com reviews lead to increased business | SalonAI