Economics & margins
Revenue lift per one-star rating gain
A Harvard Business School study found that a one-star increase in a business's Yelp rating leads to a 5 to 9 percent increase in revenue.
From Michael Luca's 'Reviews, Reputation and Revenue'; the effect is concentrated among independent businesses.
This figure is load-bearing across 10 pages on SalonAI. See where, below.
Source
Where this number comes from. The end of the reference chain.
HBS study finds positive Yelp.com reviews lead to increased business
Harvard Magazine/2011/study
Where this number is used
Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.
AI capabilities (1)
By business type (2)
Software categories (1)
Comparisons (1)
Related numbers
Figures from economics & margins that make the same argument. Follow the evidence sideways.
Ready when you are
The numbers point one way. Build the system that acts on them.
Build the digital and administrative side of your salon around the way you work. Take your plan into Founden to connect growth, client care, daily operations, money, and owner insights.
Built with Founden. Review your setup and running costs before activation.