spa software
Spa software
Spa software is the operating system a day spa or med spa uses to run bookings, staff and room scheduling, memberships and packages, retail and backbar, deposits, and the client record. It is a heavier category than a plain booking app because a spa juggles multi-room and multi-provider services, timed treatments, intake forms and consents, and prepaid balances that all have to reconcile against one client history.
The money at stake is real. The US spa industry reached a record $22.5 billion across 21,980 locations, and the average visit is now worth $123.10. At med-spa economics the median ticket climbs to $216, which is exactly why a missed booking or a broken package balance hurts more here than at a barbershop, and why medspas lose about $820 a week to no-shows without deposits in place.
For an independent operator the platform you pick is a floor, not a finish. Good spa software books the room and takes the deposit; it does not build your site, answer the phone after hours, or chase the rebook. The right choice buys back time (owners report 5 to 7 hours a week of admin saved) so you can spend it on treatments and clients, not the front desk.
By the numbers
The economics behind spa software.
How to choose
Buying spa software as an independent.
- Match it to your treatment complexity. A day spa needs room and resource scheduling, timed services, and add-ons; a med spa also needs intake forms, consents, and chart notes tied to the client record. Pick the platform whose core model fits your services, not the one with the longest feature list.
- Prove memberships and packages actually reconcile. Prepaid balances, series, and recurring memberships are where spa software either saves you or quietly leaks money. Test that a package redemption, a partial refund, and a membership charge all land on the same [tool:mindbody|client record] before you commit.
- Weigh deposits and no-show protection as a line item, not a nicety. With median tickets this high, a deposit or card-on-file requirement pays for the software; without it, no-show rates run 15 to 25 percent. Confirm the platform enforces it per service, not just globally.
- Count the true monthly cost: subscription, per-provider seats, payment processing rate, hardware, and add-on modules. A cheaper base plan with expensive processing can cost more than a higher tier with a flat rate. Read the payments terms line by line.
- Check what it does NOT do. Most spa platforms do not build or host your website, run local SEO, answer missed calls, or run rebooking and review campaigns for you. Decide who owns that operations layer before you sign, because it is where most of your growth actually lives.
- Make sure your data is portable. You should be able to export clients, history, and package balances. If leaving means abandoning your records, the switching cost is a lock-in you are paying for.
The tools
Leading spa software, vendor-neutral.
Head-to-head
The comparisons buyers actually search.
Where SalonAI fits
A spa combines provider and room schedules, treatment menus, products, packages, client records, and financial administration. Map those together in the wider salon AI operation. Keep systems that serve you. Verify supported access, shared records, permissions, and running costs in Founden before activating a connection.
Questions
What buyers ask.
What is the difference between spa software and salon software?
Do I need special software for a med spa versus a day spa?
How much does spa software cost?
Will spa software stop no-shows on its own?
Does SalonAI replace my spa software?
Ready when you are
Your craft. Your business. Your salon AI.
Build the digital and administrative side of your salon around the way you work. Take your plan into Founden to connect growth, client care, daily operations, money, and owner insights.
Built with Founden. Review your setup and running costs before activation.