Reviews & reputation
Won't consider a business under 3 stars
71% of consumers would not consider using a business with an average rating below three stars, and the majority still expect a rating between 4.0 and 5.0.
Down 16 percentage points from 2023, but the expectation of a 4.0-5.0 rating remains the majority view.
This figure is load-bearing across 17 pages on SalonAI. See where, below.
Source
Where this number comes from. The end of the reference chain.
Local Consumer Review Survey 2024
BrightLocal/2024/survey
Where this number is used
Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.
AI capabilities (1)
By business type (4)
Software categories (1)
Deep-dive pages (11)
Related numbers
Figures from reviews & reputation that make the same argument. Follow the evidence sideways.
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