Reviews & reputation
Consumers who regularly read reviews
75% of consumers say they 'always' or 'regularly' read online reviews when researching local businesses in 2024, a share that has held steady over three years.
Only 3% of consumers say they 'never' read online reviews.
This figure is load-bearing across 1 page on SalonAI. See where, below.
Source
Where this number comes from. The end of the reference chain.
Local Consumer Review Survey 2024
BrightLocal/2024/survey
Where this number is used
Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.
AI capabilities (1)
Related numbers
Figures from reviews & reputation that make the same argument. Follow the evidence sideways.
Ready when you are
The numbers point one way. Build the system that acts on them.
Build the digital and administrative side of your salon around the way you work. Take your plan into Founden to connect growth, client care, daily operations, money, and owner insights.
Built with Founden. Review your setup and running costs before activation.