Marketing & discovery

53.6% SMS / 16.9% email

Preferred channel for reminders

53.6% of clients prefer to receive appointment reminders via SMS versus 16.9% who prefer email, showing text is the dominant reminder channel.

Informs which channel salons should use for reminders and follow-ups.

This figure is load-bearing across 30 pages on SalonAI. See where, below.

Source

Where this number comes from. The end of the reference chain.

107+ Noteworthy Small Business Statistics for Spa & Salon Growth

Booksy/2023/vendor

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53.6% SMS / 16.9% email: Preferred channel for reminders | SalonAI