Reviews & reputation
Birdeye
Reputation and customer-experience software that collects, monitors, and responds to reviews at scale.
What it does
Birdeye requests reviews across Google and other sites, aggregates them into one dashboard, and pushes ratings into a business's listings and social. It also runs webchat, mass texting, surveys, and referral tools. It leans toward multi-location and franchise operations that need to watch reputation across many storefronts, but single locations use it too.
AI features
A generative AI layer (branded BirdAI) that drafts personalized review responses, summarizes review sentiment and themes, and generates social posts, so responding to every review does not fall entirely on the owner.
Pricing
Custom quote by number of locations; positioned above simple review-request tools. Confirm current terms with Birdeye.
Pricing signals are indicative and change often. Confirm current pricing with the vendor.
How SalonAI fits
Compare Birdeye with the work your whole business needs. Your salon AI plan connects growth, clients, team operations, administration, and owner insights through supported tools and shared records. Verify the integration options before activation.
Birdeye head-to-head
Alternatives to Birdeye
Other reviews software worth weighing against Birdeye. See the full reviews software guide.
Related capabilities
Others in Reviews & reputation
Where Birdeye comes up on SalonAI
The capability guides, business-type pages, and comparisons where Birdeye is part of the picture.
Ready when you are
Your craft. Your business. Your salon AI.
Build the digital and administrative side of your salon around the way you work. Take your plan into Founden to connect growth, client care, daily operations, money, and owner insights.
Built with Founden. Review your setup and running costs before activation.