Booking & no-shows

30% / 59%

Share of appointments booked online

The average salon books 30% of appointments online while top-earning salons book 59% online, and 80% of guests say they want to book via mobile.

Non-membership spas lead at 61-89% online booking while medspas book only about 11% online.

This figure is load-bearing across 8 pages on SalonAI. See where, below.

Source

Where this number comes from. The end of the reference chain.

Beauty & Wellness Industry Statistics 2025

Zenoti/2025/vendor

Where this number is used

Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.

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30% / 59%: Share of appointments booked online | SalonAI