Technology & AI adoption

45%

Consumers using AI for local recommendations

The share of consumers using AI tools to find local business recommendations climbed from 6% to 45% in a single year, making AI the third most-used discovery channel behind only Google and Facebook.

From BrightLocal's Local Consumer Review Survey, directly relevant to how beauty clients now find salons and spas.

Primary-sourced

This figure is load-bearing across 17 pages on SalonAI. See where, below.

Source

Where this number comes from. The end of the reference chain.

Half of consumers are asking AI for business recommendations (Local Consumer Review Survey)

BrightLocal/2026/survey

Where this number is used

Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.

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45%: Consumers using AI for local recommendations | SalonAI