Administration & operations

8%

Salon appointment cancellation rate

Guests cancel 8% of salon appointments on average, with nail salons and medspas highest at 16% and barbershops lowest at 2%.

Waxing centers and membership spas sit at 14% and non-membership spas at 11%.

This figure is load-bearing across 9 pages on SalonAI. See where, below.

Source

Where this number comes from. The end of the reference chain.

Beauty & Wellness Industry Statistics 2025

Zenoti/2025/vendor

Where this number is used

Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.

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8%: Salon appointment cancellation rate | SalonAI