Administration & operations

37%

Salon/spa calls unanswered

Zenoti industry data finds 37% of all salon and spa calls go unanswered, and 82% of those missed calls happen during business hours while staff are busy with clients.

Illustrates that missed calls are mostly a staffing/attention problem during open hours, not just after-hours gaps.

This figure is load-bearing across 12 pages on SalonAI. See where, below.

Source

Where this number comes from. The end of the reference chain.

AI receptionist ROI: real results barbershops are seeing

Zenoti (The Check-In)/2025/vendor

Where this number is used

Every page on SalonAI that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.

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37%: Salon/spa calls unanswered | SalonAI